Make IT Work For You,

Not Against You

Fully Managed IT Services

Break free from IT issues with unlimited IT support tailored to your business. Get direct access to Level 3 technicians skilled in resolving everything from small glitches to complex network issues.

100%

Canadian Team

<1h

Median Solve Time

99.7%

Critical Infrastructure Uptime

9.7

Satisfaction Rating

Imagine No More

IT Headaches

Get rid of IT issues and increase your team's productivity with fully managed IT services. We offer rapid, reliable solutions to keep your business up and running, no matter the IT challenge. From network outages to data recovery, your entire staff will have access to fast and effective support, ensuring your operations never miss a beat.


Our all-Canadian team of experienced IT experts is available on-site and remotely to help with any IT issue or concern, offering unlimited support for all of your employees at a fixed monthly rate. Say goodbye to downtime and experience peace of mind with EMKAL.

Onsite & remote support
Predictable costs
No band-aid solutions 
100% Canadian

What Makes EMKAL Different

Remote & On-Site 

Helpdesk Support

Always have an IT expert by your side. Whether you need remote assistance or an in-person visit, our helpdesk can assist and solve your IT issues swiftly and efficiently.

Proactive IT &

Infrastructure Monitoring

Stay ahead of potential problems. Our advanced monitoring systems continually check the health of your IT infrastructure, identifying and resolving issues before they impact your business.

Unlimited IT Support

For Your Business

With a flat monthly fee, you can submit an unlimited number of support tickets without worrying about hidden costs. All your employees get the help they need, when they need it.

Ongoing Maintenance,

After-Hour Patching & Updates

Keep your systems updated without disrupting workflow. Our team handles all maintenance tasks, including after-hour patching and updates, ensuring your IT infrastructure stays up-to-date and secure.

Disaster Recovery

Management & Backups

Prepare for the unexpected. Our team will recommend right-sized disaster recovery solution for your organisation to ensure that you are back online as expected after an unforeseen event.

Fixed & Predictable

Monthly Pricing

No surprises, just exceptional service. Enjoy the benefits of unlimited IT support, proactive monitoring, and expert consultation, all for a predictable, fixed monthly rate that makes budgeting a breeze.

Enterprise-Level

Services for SMBs

Affordable Excellence: With EMKAL, small and medium-sized businesses can access the kind of responsive, cutting-edge IT services usually reserved for large enterprises—but without the hefty price tag. Benefit from enterprise-grade IT security, framework, and systems without the need for an in-house IT team.


Scalable Solutions: Our Managed IT Services are designed to grow with your business. As your needs evolve, so do our solutions. Whether you're a startup looking for basic support or an established SMB in need of complex network management, EMKAL offers scalable options tailored for you.

Complete control over services and budget
Predictable IT costs
Freedom to focus on core competencies
Level 1, 2, and 3 support

Unparalleled IT Support & Help Desk

Comprehensive Device Support: From desktops to notebooks, our service desk is available in any country from 9-5 EST. We offer complete device management, including PC maintenance, upgrades, anti-virus, and security patches, ensuring all your hardware runs smoothly. 

E-mail / Outlook troubleshooting
PC maintenance and upgrades
Staff and hardware decommissioning 
Hardware procurement, installation, configuration

Unified IT Services: Powering Your Servers & Streamlining Corporate Infrastructure

Robust Server and Networking Solutions: Experience state-of-the-art network administration. Whether it’s implementing firewall technology or managing virtualization, our team specializes in platforms like Ubiquiti, Palo Alto, VMWare ESXi, and Microsoft Hyper-V. 


Corporate IT Infrastructure Management: Our technical support extends to all facets of corporate IT. We handle everything from email setup and database administration to license tracking and asset management, ensuring a robust IT infrastructure for your business. 

Network administration (DHCP, DNS, VPN, and NAT)
Firewall and gateway technology implementation
Printer / scanner / fax setup, network printing
Network and database administration

FREE IT ASSESSMENT

Tell us about your business and IT problems,

and get a FREE IT assessment and consultation.

Why choose EMKAL 

Managed IT Services?

Empower Your Business 
With our fully managed IT solutions, you can focus on your business goals and strategy rather than fighting IT fires.  
Unlimited Technical Support 
Get all the IT help you need when you need it, from rapid fixes and support to ongoing maintenance, planning and more. 
Save on IT Staffing Costs 
Our experts will provide responsive support, implement requests and provide the day-to-day IT support you need.
Scalable Solution
EMKAL's Managed IT services are thoroughly scalable, allowing you to adjust your IT infrastructure as rapidly as the changes in the market. 
Example: EMKAL vs Competing Solution
Question EMKAL Competitors
How many helpdesk hours are included in the support plan? Unlimited 16 hours in 15 minute increments (rounded up)
How much do you bill for on-site visits? Included $115/hr + travel time, minimum 3 hours
How much do you charge for remote monitoring and maintenance tools? Included $2.50/device/month
Who in my organization can submit tickets? Any end user One designated individual
Can you work with our existing networking equipment? Yes No, you need to switch to our vendor's equipment

What Our Clients Say

"I would highly recommend EMKAL for your IT support. We first used EMKAL when we were hit with a virus that crippled our servers. We did not have in house IT support that could remedy the situation. We contacted EMKAL who responded immediately and quickly trouble shooted the issue and brought forward a recovery plan. EMKAL did an excellent job recovering our data and getting us back up and running again. 

Since that time, we have completely outsourced all of our IT support to EMKAL. They are quick to respond and offer valid and cost effective solutions for our IT requirements." 

~ Vice President & General Manager 
LOGISTICS - MISSISSAUGA
General Manager
ARCHITECTURE
CONSULTANCY - B.C.
Perhaps the greatest compliment I can pay to the guys at EMKAL is that we don’t notice them. Our platform has been stable and our support has been first class from the day we signed with them. True professionals.
Founder & Manager
PROPERTY MANAGEMENT - MILTON
Working with EMKAL has been a consistently positive experience. When our in-house IT manager retired, we were at a loss, left with no documentation or understanding of our infrastructure, EMKAL came to save the day. All in all, EMKAL is an outstanding IT company with a fantastic team.
Owner & CEO
FILM EQUIPMENT RENTAL - MISSISSAUGA
Emkal is comprised of a great group of professionals able to handle anything we throw at them by way of technical support or service needs. Their capacity of service far exceeds anything an in-house team would be able to accomplish at a similar cost.
PARTNERSHIPS & CERTIFICATIONS

FREE IT ASSESSMENT

Tell us about your business and IT problems,

and get a FREE IT assessment and consultation.

Frequently Asked Questions

WHAT IS MANAGED IT? 

As your business grows beyond its initial start-up phase, IT complexity balloons to the point that it is no longer reasonable to manage it yourself or rely on a friend to handle it in their spare time. 

At this juncture, the most cost-effective solution is to outsource your IT to a specialist firm: a managed IT service provider. They will provide helpdesk support for end users, take measures to prevent downtime, and recommend prudent IT investments to future-proof your organization.

WHAT IS UNIQUE ABOUT EMKAL'S MANAGED IT SERVICE OFFERING?

HOW MANY OF EMKAL'S CLIENTS HAVE BEEN TAKEN DOWN BY RANSOMWARE? 
HOW MUCH WILL A SUPPORT PLAN WITH EMKAL COST? 
ISN'T IT BETTER TO JUST HIRE AN IN-HOUSE IT SPECIALIST? 
HOW QUICKLY CAN I EXPECT EMKAL TO RESPOND TO MY SUPPORT REQUESTS? 
CAN ANYONE IN MY ORGANIZATION SUBMIT A SUPPORT REQUEST TO EMKAL? 
DOES EMKAL OFFER URGENT SUPPORT AFTER BUSINESS HOURS?
Providing managed IT services for clients in Kitchener, Waterloo, Guelph, Mississauga, Cambridge, Milton, Oakville, Burlington, GTA, and all of Southern Ontario.

Contact us

2010 Winston Park, Oakville, ON L6H 5R7

support@emkal.ca
(877) 653-6525